You’re dealing with a broken spring on a push paddle (panic/push bar) device. That’s a common issue, especially in high-traffic commercial doors. Here’s a breakdown of what you need to know and do: 
What Happens When the Spring Breaks? The paddle stays loose or doesn’t return to position after pressing. The latch doesn’t retract […]
What Happens When the Spring Breaks? The paddle stays loose or doesn’t return to position after pressing. The latch doesn’t retract […]
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